Privacy Policy

Introduction

ForexSentiment.live ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website forexsentiment.live (the "Site") or use our services, including our widgets ("Services").

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the Site or use our Services.

We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, you can be assured that it will only be used in accordance with this privacy statement.

Information We Collect

Personal Data

We may collect personal identification information from you in a variety of ways, including, but not limited to, when you visit our Site, register on the Site, subscribe to our newsletter, respond to a survey, fill out a form, or in connection with other activities, services, features, or resources we make available on our Site. You may be asked for, as appropriate:

• Name
• Email address
• Company name (if applicable)
• Website URL (if applicable)

You may, however, visit our Site anonymously. We will collect personal identification information from you only if you voluntarily submit such information to us. You can always refuse to supply personally identification information, with the understanding that it may prevent you from engaging in certain Site-related activities.

Widget Usage Data

When you embed our widget on your website, we collect usage data that includes:

• Domain information from the website where the widget is embedded
• Date and time of widget views
• Widget configuration settings
• Referrer information

This information helps us improve our widget service, track its performance, and understand how it's being used. We do not collect personal information about the end users who view the widget on your site.

Non-Personal Data

We automatically collect non-personal identification information about you whenever you interact with our Site. Non-personal identification information may include:

• Browser name and version
• Type of computer or device
• Technical information about your means of connection to our Site, such as the operating system and the Internet service providers utilized
• IP address (stored in anonymized form)
• Referring website
• Pages you viewed
• Time spent on those pages
• Time and date of your visit
• Other similar information

External Data Sources

ForexSentiment.live collects and uses data from various external sources to provide its services. These include:

• Forex market data from financial service providers and brokers
• Sentiment data from third-party trading platforms
• Aggregated and anonymized positioning data from multiple industry sources
• Financial data feeds for historical and current prices

These external data are processed, reformatted, and analyzed through our proprietary algorithms before being presented on our website or through our widgets. Processing includes, but is not limited to: statistical normalization, aggregation, filtering, and calculation of derived indicators.

We do not store personal data from these external sources. All data used represents aggregated market information or statistics that cannot be associated with specific individuals.

How We Use Your Information

We may use the information we collect from you in the following ways:

• To personalize your experience on our Site
• To improve our Site and Services
• To improve customer service
• To administer content, promotions, surveys, or other Site features
• To process transactions
• To send periodic emails regarding your account or other products and services
• To respond to your inquiries, questions, and/or other requests
• To monitor Site usage and analyze trends, administer the Site, track user movements around the Site, and gather demographic information
• To detect, prevent, and address technical issues
• To protect the security and integrity of our Services
• To comply with any legal obligations

Legal Basis for Processing (for EEA Users)

If you are located in the European Economic Area (EEA), we collect and process your personal data on the following legal bases:

• Consent: We will ask for your consent to use your information for specific purposes. You can withdraw your consent at any time.
• Legitimate Interests: We process your information for our legitimate interests, such as improving our services, preventing fraud, and ensuring network security, while considering your privacy rights.
• Performance of a Contract: When necessary to fulfill our contractual obligations to you.
• Legal Compliance: When we have a legal obligation to process your information.

Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

Non-personal browser and usage data is typically retained for up to 26 months for analytical purposes. Widget usage data is retained for up to 36 months to maintain service functionality and for statistical purposes.

If you would like to request the deletion of your data, please contact us using the information provided in the "Contact Us" section below.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track the activity on our Site and store certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

Types of Cookies We Use:

• Session Cookies. Session cookies are temporary cookies that expire at the end of your browser session. We use session cookies to enable certain site functionality like maintaining your login state.
• Persistent Cookies. Persistent cookies remain on your device until you delete them or they expire. We use persistent cookies to remember your preferences and various settings.
• Necessary Cookies. Necessary cookies are essential for the operation of our Site. They enable basic functions like page navigation and access to secure areas of the Site.
• Functional Cookies. Functional cookies enable our Site to provide enhanced functionality and personalization based on your interaction with our Site.
• Analytics Cookies. We use analytics cookies to understand how visitors interact with our Site, which helps us improve our Services and website functionality.

Third-Party Cookies

In addition to our own cookies, we may use various third-party cookies, such as Google Analytics, to report usage statistics of the Service and to improve our Services. These third parties may also collect information directly from your browser.

Third-Party Disclosure

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties without your consent, except as described below:

• Service Providers. We may share your information with third-party service providers who perform services on our behalf, such as hosting, data analysis, payment processing, email delivery, and customer service.
• Business Partners. We may share your information with our business partners to offer you certain products, services, or promotions.
• Legal Requirements. We may disclose your information where required to do so by law or subpoena or if we believe that such action is necessary to comply with the law and the reasonable requests of law enforcement or to protect the security or integrity of our Site.
• Business Transfers. If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

We may also share aggregated or anonymized information that does not directly identify you.

Data Security

We implement appropriate technical and organizational security measures to protect the security of your personal information. However, please note that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

The security measures we implement include:

• Secure Socket Layer (SSL) technology for all data transmissions
• Regular security assessments of our systems
• Access controls and authentication procedures
• Data minimization practices
• Regular backups and data recovery procedures
• Server-side security measures to prevent unauthorized access

We regularly review our security practices to ensure the ongoing confidentiality, integrity, and availability of your data.

Your Data Protection Rights Under GDPR

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. We aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your personal information.

If you wish to be informed about what personal information we hold about you and if you want it to be removed from our systems, please contact us.

In certain circumstances, you have the following data protection rights:

• The right to access the personal information we hold about you.
• The right of rectification to have your personal information corrected if it is inaccurate or incomplete.
• The right to erasure (the "right to be forgotten") of your personal information when it is no longer necessary for the purposes for which it was collected.
• The right to restrict processing of your personal information in specific situations.
• The right to data portability to obtain a copy of your personal information in a commonly used electronic format so that you can manage and move it.
• The right to object to processing of your personal information for direct marketing or where we are relying on our legitimate interest.
• The right not to be subject to automated decision-making including profiling without your consent.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at [email protected].

California Privacy Rights

If you are a California resident, the California Consumer Privacy Act (CCPA) provides you with specific rights regarding your personal information:

• Right to Know: You have the right to request information about the personal information we collect, use, disclose, and sell.
• Right to Delete: You have the right to request deletion of the personal information we have collected from you.
• Right to Opt-Out: You have the right to opt-out of the sale of your personal information (note that we do not currently sell personal information).
• Right to Non-Discrimination: You have the right not to be discriminated against for exercising your CCPA rights.

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

Additionally, under California Civil Code Section 1798.83 (the "Shine The Light" law), California residents have the right to request information regarding the disclosure of their personal information to third parties for direct marketing purposes. To make such a request, please contact us at [email protected].

International Data Transfers

Your information, including personal data, may be transferred to and processed in countries other than the one in which you reside. Specifically, our servers are located in the European Union, and our third-party service providers and partners may operate in various countries worldwide.

If you are located outside of the European Union, please be aware that your information may be transferred to, stored, and processed in a jurisdiction where the privacy laws may not be as comprehensive as those in your country.

By submitting your information and using our Services, you consent to this transfer, storage, and processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy, and no transfer of your personal data will take place to an organization or a country unless there are adequate controls in place, including the security of your data and other personal information.

Children's Privacy

Our Services are not intended for use by children under the age of 18. We do not knowingly collect personal information from children under 18. If you become aware that a child has provided us with personal information without parental consent, please contact us. If we become aware that we have collected personal information from children without verification of parental consent, we will take steps to remove that information from our servers.

Third-Party Links

Our Site may contain links to third-party websites and applications of interest that are not operated by us. Once you have used these links to leave our Site, please note that we do not have any control over these third-party websites. We are not responsible for the content, privacy policies, or practices of any third-party websites or services. We strongly advise you to review the privacy policy of every site you visit.

This includes links to forex brokers, analytical tools, and other financial services. The inclusion of any links does not necessarily imply a recommendation or endorsement of the views expressed within them.

Changes to This Privacy Policy

We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last updated" date at the top of this privacy policy. You are advised to review this privacy policy periodically for any changes. Changes to this privacy policy are effective when they are posted on this page.

For significant changes to our privacy practices, we will make every reasonable effort to notify you, either through email (if we have your contact information) or by placing a prominent notice on our Site.

Your continued use of the Site following the posting of changes to this policy constitutes your acceptance of those changes.